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Display problem in IE6sp1 with address bar

2 réponses
Avatar
Jurki
Hello,

We've 5 terminal server all running windows 2000 SP4 en IE6SP1.
On one of them, some users report this problem:

When they start IE, they obtain a full gray IE window. The problem comes
from the address bar. If we uncheck it in the display properties we do not
have the problem anymore.

But people need it!!!

I search in microsoft KB but i did not find anything.

Does someone have an idea?

Thanks
--
Yves Jurkiewiecz
System, Network & Helpdesk Administrator

2 réponses

Avatar
Hans Le Roy
Hi Jurki,

We do French here...

In any case, what makes you think it's the address bar? In other words: what
exactly makes the problem go away?

Did you run Adaware and Spyware to check for spyware/adware?

Kind regards

Hans Le Roy
MS MVP Windows/IE

"Jurki" wrote in message
news:
Hello,

We've 5 terminal server all running windows 2000 SP4 en IE6SP1.
On one of them, some users report this problem:

When they start IE, they obtain a full gray IE window. The problem comes
from the address bar. If we uncheck it in the display properties we do not
have the problem anymore.

But people need it!!!

I search in microsoft KB but i did not find anything.

Does someone have an idea?

Thanks
--
Yves Jurkiewiecz
System, Network & Helpdesk Administrator



Avatar
Jurki
Bonjour Hans

En fait, nous supposons qu'il s'agit bien de la barre d'adresse puisque
lorsque nous la désactivons via le menu affichage --> barres d'outils, le
problème ne se produit plus.

Quoi qu'il en soit les symptomes sont les suivant:
On lance IE et tout ce que l'on obtient est une fenetre entièrement grise.
Impossible de la réduire et impossible de la fermer via la barre des taches.
Les utilisateurs doivent me téléphoner pour que je kill le process IE dans
la console terminal server. Parfois ca recommence de suite, parfois pas.

Oui j'ai scanné la machine en question avec spybot et j'ai jeté un oeil avec
hijackthis mais je ne vois rien d'anormal.
--
Yves Jurkiewiecz
System, Network & Helpdesk Administrator



"Hans Le Roy" a écrit :

Hi Jurki,

We do French here...

In any case, what makes you think it's the address bar? In other words: what
exactly makes the problem go away?

Did you run Adaware and Spyware to check for spyware/adware?

Kind regards

Hans Le Roy
MS MVP Windows/IE

"Jurki" wrote in message
news:
> Hello,
>
> We've 5 terminal server all running windows 2000 SP4 en IE6SP1.
> On one of them, some users report this problem:
>
> When they start IE, they obtain a full gray IE window. The problem comes
> from the address bar. If we uncheck it in the display properties we do not
> have the problem anymore.
>
> But people need it!!!
>
> I search in microsoft KB but i did not find anything.
>
> Does someone have an idea?
>
> Thanks
> --
> Yves Jurkiewiecz
> System, Network & Helpdesk Administrator
>